Express delivery and free returns within 7 days.

Return & Refund Policy

Last updated: June 17, 2025

Thank you for shopping at hamzagiftandframingcenter.com.

If for any reason you are not completely satisfied with your purchase, we invite you to review our Return and Refund Policy. This policy applies to all purchases made with us.


Interpretation and Definitions

Interpretation

Words with capitalized initials have specific meanings under the conditions listed below, whether they appear in singular or plural.

Definitions

  • Company refers to hamzagiftandframingcenter.com.

  • Goods refers to the products offered for sale on our Website.

  • Orders means a request by You to purchase Goods from Us.

  • Service refers to the Website.

  • Website refers to https://hamzagiftandframingcenter.com.

  • You means the individual or legal entity accessing or using the Service.


Your Order Cancellation Rights

You may cancel your order within 7 days of receiving it, for any reason.

To exercise this right, please contact us via:

We will reimburse you within 14 days of receiving the returned item(s), using the same payment method used for the original transaction. No reimbursement fee will be applied.


Conditions for Returns

To be eligible for a return, the following conditions must be met:

  • The Goods were purchased within the last 7 days.

  • The Goods are in their original packaging and unused.

Items Not Eligible for Return:

  • Custom-made or personalized items.

  • Perishable or time-sensitive items.

  • Unsealed items unsuitable for return due to health or hygiene reasons.

  • Items that have been mixed inseparably with other goods after delivery.

We reserve the right to refuse returns that do not meet these conditions.


Refunds for Sale Items

Yes, items on sale are eligible for refunds, provided they meet the return conditions above.


Exchanges

Yes, customers can exchange products with new ones by contacting us directly. Exchanges are subject to product availability and must follow the same return eligibility conditions.


Returning Goods

Customers are responsible for the cost and risk of returning the items. Return your items to:

Hamza Gift and Framing Center
Shop No. 7, Mini Market, Okara Cantt

We recommend using a trackable and insured shipping service. We cannot process refunds without receiving the returned goods or proof of their return.


Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit once the return is received. If the item wasn’t marked as a gift, the refund will be issued to the original purchaser.


Contact Us

If you have any questions about this Return and Refund Policy: